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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Computer shuts down when i push the keyboard off light(f5)

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1 REPLY 1
01-19-2020 09:03 AM
Hi @lgx360
Welcome to the HP Support Community.
This looks like a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.
If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
Have a great day!
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Asmita
I am an HP Employee
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