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‎07-27-2024 05:46 PM

HP Recommended
Operating System: Microsoft Windows 11

Hello,

 

I am trying to connect an old Apple Thunderbolt2 cinema display to my HP Pavilion Laptop PC 15-eg2000 with Windows11.  I am using an Apple Thunderbolt2 to Thunderbolt3 adapter (plugs into the usb c port) but then I am getting a message that the "Thunderbolt device functionality might be limited" and then "USB device not recognized."   Wonder if this is possible? 

 

Thanks for your help!

1 REPLY 1

‎07-27-2024 06:44 PM

HP Recommended

@Evan72 

 

The specs of your machine is

 

          https://support.hp.com/us-en/document/ish_6302265-6302374-16

 

It ONLY has (1) USB 3.2 Gen 2 Type-C port; 10 Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep & Charge)  port which is NOT a Thunderbolt port at all. Its USB-C port is simply a USB-C port. You can use this port to charge your machine and/or connect to a USB-C (or DP) monitor.

 

Regards.

BH
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