• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-26-2020 10:31 AM

HP Recommended
Product: HP ENVY Notebook 13-ab0XX
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I wanted to connect two external monitors to my notebook(HP ENVY Notebook 13-ab0XX).  One can be connected using hdmi slot.

Wanted to check if my notebook supports connecting external monitor using type-C to  hdmi adaptor/cable. So that I can use to connect the other external monitor. Let me know in case any other info is required.

Thanks

1 person had the same question
2 REPLIES 2

‎09-26-2020 03:01 PM

HP Recommended

@Man123 

 

What is your HP ENVY Notebook 13-ab0XX ? From manual for the series (page 2), it should have the following USB ports

 

● USB 3.0 port with Type-A connector (2)

● USB 3.0 port with Type-C connector

 

As you can see the USB-C to HDMI won't work you need USB-C port which support Alt mode to be able to use USB-C to HDMI. Naturally you can use HDMI v1.4 supporting up to 1920×1080 @ 60 Hz port to connect to an external monitor.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎09-27-2020 07:15 AM

HP Recommended

Is there any hp product support this usb c alt mode functionality? I tried using "HP Type C (USB C) to USB-C+HDMI+USB 3.0 & Gigabit Ethernet Multi Port Hub-5NA83PA" but it didn't work.

 

Can you suggest a cable or multiport device?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.