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Man123
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Message 1 of 3
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Connecting external monitor using type c to hdmi adaptor

‎09-26-2020 10:31 AM

HP Recommended
Product: HP ENVY Notebook 13-ab0XX
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I wanted to connect two external monitors to my notebook(HP ENVY Notebook 13-ab0XX).  One can be connected using hdmi slot.

Wanted to check if my notebook supports connecting external monitor using type-C to  hdmi adaptor/cable. So that I can use to connect the other external monitor. Let me know in case any other info is required.

Thanks

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banhien
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Message 2 of 3
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‎09-26-2020 03:01 PM

HP Recommended

@Man123 

 

What is your HP ENVY Notebook 13-ab0XX ? From manual for the series (page 2), it should have the following USB ports

 

● USB 3.0 port with Type-A connector (2)

● USB 3.0 port with Type-C connector

 

As you can see the USB-C to HDMI won't work you need USB-C port which support Alt mode to be able to use USB-C to HDMI. Naturally you can use HDMI v1.4 supporting up to 1920×1080 @ 60 Hz port to connect to an external monitor.

 

Regards.

BH
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Man123
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Message 3 of 3
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‎09-27-2020 07:15 AM

HP Recommended

Is there any hp product support this usb c alt mode functionality? I tried using "HP Type C (USB C) to USB-C+HDMI+USB 3.0 & Gigabit Ethernet Multi Port Hub-5NA83PA" but it didn't work.

 

Can you suggest a cable or multiport device?

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