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‎03-16-2024 06:44 PM

HP Recommended
Product: HP Pavilion Laptop 15

I have a Pavilion 15 laptop. I picked up a used Dell TB16 Thunderbolt dock, hoping that I would be able to install the related drivers and use it. However, this doesn't seem to be the case.  My laptop charges but I am unable to use any of the ports on the docking station. Anyone have any experience connecting these things?

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3 REPLIES 3

‎03-16-2024 06:47 PM

HP Recommended

@kohler3 

 

What is your Pavilion 15 laptop ? Please use the following way to find out:

 

                 How to Find Your HP Laptop Model Number

 

Regards.

BH
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‎03-16-2024 06:53 PM - edited ‎03-16-2024 07:16 PM

HP Recommended

@Banhien

 

Model 15-eg2053cl

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‎03-16-2024 08:51 PM

HP Recommended

@kohler3 

 

I can't find its specs from HP, only from

 

            https://www.newegg.com/p/1TS-000D-0YWA9

 

Yes, it has USB-C port which is mentioned above.

 

Regards,

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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