Consistent performance issues with CPU and/or GPU and FPS drops

[nickb426]

Very consistently when playing games on my new laptop, I experience very consistent drops in performance. They typically occur every 1-2 minutes and last for about 5 seconds each. This is not an internet issue as it happens regardless of network, and only happens on this device. I have already tried lowering graphics settings, reducing the resolution, disabling all unnecessary processes and services, updating/reinstalling drivers, reinstalling the applications, uninstalling unnecessary programs, checking for overheating, and optimizing power settings for maximum performance (rather than for power saving). The laptop is very new (about 2 months), and this issue has existed for as long as I can remember with it. 

Most recently, I tried playing a game that was consistently bringing the performance drops with the task manager open in another window to see what happens during each drop, and the only change I notice is that the CPU and GPU peformance drop to practically zero (this reliably occurs with League of Legends and Minecraft, though it also happens with other games). However, there doesn't seem to be a reason for this, even within the game there was no correlation between the amount of things on screen to performance drops (performance drops were independent of a high number of items/particles/effects on the screen, and the drops occur with the same frequency even with much higher graphics quality settings).

I would GREATLY appreciate any help that could be provided, I have been trying for weeks straight to figure it out myself and have apparently gotten nowhere.

[A4Apollo · Accepted solution]

Hey there! @nickb426,

Is the laptop getting overheated?

Please share the product number of the PC to assist you better.

Try updating the BIOS and graphics drivers on the PC to the latest version and check if it helps.

Update the BIOS using this link. Click Here

Update the graphics driver using this link. Click Here

Also, Try the steps recommended below.

• Go to Start Menu > click on Settings.
• Type performance > choose to Adjust the appearance and performance of Windows.
• In the new window, go to the Visual Effects and select Adjust for best performance.
• click Apply and Ok...this should do the trick.

Also, Hit Win Key + R
Type in “Regedit” and then hit Enter.
Go to ‘HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management’
Find ‘ClearPageFileAtShutDown’ and change its value to 1
Restart the computer

Also, try the steps recommended below.

In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type sfc /scannow. Make sure to include the space between sfc and the /.
Press Enter and wait while System File Checker scans for corrupted files.
When scanning is complete, the results are displayed on the screen.
If the file checker found and replaced any corrupted files, restart the computer and check the performance.
If the file checker did not find any corrupted files or found corrupted files but could not replace them, go to the next step.
If System File Checker finds corrupted files but cannot replace them, use the Deployment Image Servicing and Management (DISM) tool. DISM checks the corrupted files; then downloads and replaces the files using Windows Update.
In Windows, open a web browser.
   NOTE:
You need to be connected to the Internet to use DISM.
In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type dism.exe /Online /Cleanup-image /Restorehealth. Make sure to include the space before each / in the command line.
Press Enter and wait while DISM works. This might take several minutes.
If DISM finds corrupted files, it replaces them using Windows Update. If this occurs, after DISM is finished, restart your computer and see if the performance has improved.

If the issue still persists after trying out the steps. Please try the steps recommended below.

Go to control panel > power safe options > customize any combination you currently have > advanced options > processor power safe > minimum level. Change it to 40% and click apply.

Also go to Control Panel > Power Options > Change Plan Settings > Change Advanced Power settings

Select everything in the list to high-performance mode.

Lastly, try running a system diagnostics test on the PC and check if the hardware components on your PC are functioning correctly.

Refer this article to know more information about running system diagnostics on your PC.

Let me know how it goes!

Have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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[nickb426]

Thanks for the thorough, quick response!

[asmita6658]

@nickb426

You are welcome. 

Have a great day!