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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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New laptops use Lithium-Ion batteries -- the same technology as used in smartphones and electric cars. And those batteries are know to get VERY hot when being charged -- so much so that in one model of Samsung smartphone, they caught fire and exploded.
New laptops also generally use a new SSD technology known as NVMe drives -- and those are known to get very HOT when in use. This adds to the heat being generated.
There is nothing you can do with a laptop to cool it down internally. The lighter, slimmer laptops not only generate more heat, they have less space for fans than the older, larger, heavier laptops. So, they get hotter -- MUCH hotter.
Your only recourse would be to purchase a laptop base that has fans in it so they can draw off heat from the laptop.
I am a volunteer and I do not work for, nor represent, HP
38,402
8,296
3,270
HP Recommended
How old is the laptop and how long has this been happening?
I am a volunteer and I do not work for, nor represent, HP
4
0
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HP Recommended
38,402
8,296
3,270
HP Recommended
New laptops use Lithium-Ion batteries -- the same technology as used in smartphones and electric cars. And those batteries are know to get VERY hot when being charged -- so much so that in one model of Samsung smartphone, they caught fire and exploded.
New laptops also generally use a new SSD technology known as NVMe drives -- and those are known to get very HOT when in use. This adds to the heat being generated.
There is nothing you can do with a laptop to cool it down internally. The lighter, slimmer laptops not only generate more heat, they have less space for fans than the older, larger, heavier laptops. So, they get hotter -- MUCH hotter.
Your only recourse would be to purchase a laptop base that has fans in it so they can draw off heat from the laptop.
I am a volunteer and I do not work for, nor represent, HP
4
0
0
HP Recommended
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