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‎05-02-2020 12:10 AM

HP Recommended
Product: HP ProBook 4540s
Operating System: Microsoft Windows 7 (64-bit)

When startup and after login into my device, there is a continuously beeping noise and pc isn't responding during the beeping period. Then I run a hardware error checking test when startup. It shows as below.

 

SMART Check: PASSED

Short DST: FAILED

 

FAILURE ID: 9G9KKH-000A3T-QFPJXG-60WD03

PRODUCT ID: A5S82AV#AB4

 

Hard Drive 1

 

What is the cause? and help me to resolve this.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-02-2020 04:24 AM

HP Recommended

Hi
Depending on the age of the PC and the BIOS vendor...
https://support.hp.com/us-en/document/bph07107

 

 

Hard Disk 1 Quick Test Failure

 

This means replacing the hard drive and re-installing all software.

 

https://support.hp.com/gb-en/product/hp-probook-4540s-notebook-pc/5229455/model/5269095?sku=A5S82AV

 

Heidc 11-11-19.png  If in doubt please ask.

View solution in original post

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2 REPLIES 2

‎05-02-2020 04:24 AM

HP Recommended

Hi
Depending on the age of the PC and the BIOS vendor...
https://support.hp.com/us-en/document/bph07107

 

 

Hard Disk 1 Quick Test Failure

 

This means replacing the hard drive and re-installing all software.

 

https://support.hp.com/gb-en/product/hp-probook-4540s-notebook-pc/5229455/model/5269095?sku=A5S82AV

 

Heidc 11-11-19.png  If in doubt please ask.

Was this reply helpful? Yes No

‎05-02-2020 11:48 AM

HP Recommended

Prego.

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