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HP Recommended
HP Notebook - 15s-du0096tu
Microsoft Windows 11

My laptop control key is always pressed. Unable to type anything. I tried updating keyboard driver and other online solutions, but nothing helped. I see both ctrl keys as pressed upon checking onscreen keyboard. Sometimes it shows as not pressed, but still unable to type. For example, If I press key "P", it goes to print option.  Please let me know if someone can help me on this.

 

 

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