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‎09-10-2023 12:55 PM

HP Recommended

Hi, 

I picked up my laptop (unplugged from the charger) and tried to start it. 

The screen showed me a blue line at the bottom as if it glitched (I pushed the start button, nothing happened so I pressed it again and the line appeared), so I thought I turned it on and off too fast.

Then it happened again. I waited it out and then I received an error message in blue box, saying my cooling fan is not working properly. It said it is not recommended to continue using it (I've been using it for less than a month, for short periods)

Then it restarted and now it seems okay... is it safe to continue working with it or I need to send it to be checked?

Category:
1 REPLY 1

‎09-13-2023 08:28 AM

HP Recommended

@antoniya

 

Welcome to the HP support community.

 

Provide the printer model number or the product number for further assistance.

Here is the link to find the product number:- Click here

Sandytechy20
I am an HP Employee

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