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‎06-28-2020 06:25 AM

HP Recommended
Product: HP 15 Dual Core A9
Operating System: Microsoft Windows 10 (64-bit)

The system has detected that a cooling fan is not working correctly. 

1 REPLY 1

‎07-02-2020 05:01 AM

HP Recommended

@saps_i, Welcome to the HP Support Community!

 

Kindly perform the steps mentioned in this document to resolve the issue with the fan.

 

Let us run a test on the hardware components of the PC

  1. Hold the power button for at least five seconds to turn off the computer.
  2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
  3. Perform System Test > Extensive test. Share the result on your next post.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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