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‎08-09-2021 01:21 AM

HP Recommended
Product: HP Pavilion Gaming Laptop - 16-a0022tx
Operating System: Microsoft Windows 10 (64-bit)

 I have purchased this laptop( 16-a0022tx) last year. It is still in warranty period. It shows cooling fan error whenever I switch on the laptop.

Category:
1 REPLY 1

‎08-10-2021 09:37 PM

HP Recommended

Hi@bpriyanka994, Welcome to the HP Support Community!

 

I have a few recommendations: 

 

As I understand cooling fan is giving an error message,

 

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Did you know that the fan is system-managed and cannot be changed manually?

Does the computer shut down due to overheating?

Have you recently made any changes to the computer before the issue started?

Have you tried to update the drivers and the Bios?

 

I would suggest you refer to the support documents as this will help you in resolving the issue.

 

Let's start off by updating the Bios, Chipset, and graphics card drivers on your PC from our HP support website, using this link.

Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer to this link to know how to use HP support assistant.

 

 Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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