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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Cooling fan issues still exists after changing an updating B...

Create an account on the HP Community to personalize your profile and ask a question
11-12-2022 05:03 AM
Hello @Michealyeba
Sorry to hear that you are having problems ... I would like to help you.
Let me check your basic system configuration before we check the <fan> ... |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
Processor |
BIOS Version/Date |
(2) Please report your results
11-13-2022 03:34 AM
Hello @Michealyeba
Thanks for reporting.
(1) Create Windows system <restore point>
How to Create a System Restore Point on Windows 10 or Windows 11
(2) Download and install / update
Intel Management Engine Driver | 2141.15.0.2511 Rev.W | 229.8 MB | Nov 22, 2021 | Download |
HP Battery Health Manager BIOS Setting Update | 1.0.2.1 Rev.A | 0.5 MB | Nov 20, 2020 | Download |
Intel Management Engine Firmware | 11.8.93.4323 Rev.A | 11.6 MB | Aug 9, 2022 | Download |
(3) Restart Windows
(4) Test again
(5) Please report your results