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‎05-03-2025 06:37 AM

HP Recommended

When I turned on my hp laptop windows 10 the prompt saus , A cooling fan is  NOT operating  correctly.  Continued operation is not recommended  and may cause unpredictable behavior that could result  to random shutdown, Data loss or possible  system damage.  Can anyone teach me what to do to fix this problem 

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‎05-03-2025 07:27 AM - edited ‎05-03-2025 07:28 AM

HP Recommended

If the fan is not spinning, try cleaning to get rid of any dust blocking the fan blades.

How to use air duster from WIKI how
https://www.wikihow.com/Clean-a-Laptop-with-Compressed-Air

General instructions for cleaning from HP tech.
https://www.hp.com/us-en/shop/tech-takes/how-to-clean-your-laptop#

This HP video shows how to clean air vents on your laptop.

 

If after cleaning the fan is still not spinning then it needs to be replaced.  If under warranty then return the laptop.

Let me know if you want to disassembly and replace it yourself.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
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‎05-03-2025 09:36 PM

HP Recommended

Actually, i went to a computer repair shop and someone there cleaned the cooling fan but after a few weeks, the same problem  occured. So, is it OK to proceed to windows? Will the system be damaged if I proceed?

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‎05-05-2025 10:02 AM

HP Recommended

The fan needs to spin and you should feel air coming out of one or more vents.  Unless you have a gaming laptop there are no applications I know of that can provide the RPM of the fan.  Dust can build up quickly.

 

All modern CPUs throttle themselves if the temperature gets too high.  That only protects the CPU and/or the GPU and not motherboard components near the heat problem.

 

Did the shop disassemble the system and check to see if the fan bearing are aging?  If all they did was blow air you did not get much for your money.

Thank you for using HP products and posting to the community.
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this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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