• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎10-11-2026 02:02 AM

HP Recommended
Product: HP Spectre x360 Convertible Laptop PC 14-ea0023dx
Operating System: Microsoft Windows 11

Hello, my hp spectrex360 14 EA left fan not working correctly,  I am forced to use an external fan since it is making alot of noise and it's spin. I have tried looking for spare fan or heat sink in kenyan repair shops and even online, I can't get. Any recommendations on where I can get one will be appreciated. 

Category:
Reply
1 REPLY 1

‎10-11-2026 08:55 AM

HP Recommended

Hi @Jenard, thanks for posting. Sorry to hear about the fan.

 

1. Run Esc > F2 > Component Tests > Cooling > Fan Test and note any failure ID.

2. Update the BIOS from https://support.hp.com/drivers (fan control lives in the BIOS).

3. If the test fails, the fan needs replacement: check your warranty at https://support.hp.com/check-warranty; the spare part number is in PartSurfer (https://partsurfer.hp.com) with your serial number.

 

Avoid heavy loads until it's fixed. Keep me posted!

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->