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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Corner of battery holder broken

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03-10-2016 01:12 PM
Hi there! I am using this Envy 15T for a about a year-and-a-half. The corner of the bettery holder (I don't know what you call it...I can upload a photo if that is possible) has broken off, which makes the battery rather loose. I wanted to know if you sell this as an accessory, or if there is a way to fix this.
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03-10-2016 02:20 PM
Yes they are called "base enclosure caps" and they are shown on page 46 of the Manual here:
Base enclosure caps (Included in the plastics kit) For HP ENVY 15 Notebook PC computer models 763787-001
You can order from here:
http://partsurfer.hp.com/Search.aspx?searchText=F4J09LA
I could not find it on eBay or amazon or in any other parts houses but apparently HP has them in stock.
Good luck
If this is "the Answer" please click "Accept as Solution" to help others find it.
03-10-2016 01:21 PM
The battery board is a separate replaceable part on some laptops but would require extensive disassembly to replace. But I think that may not even be what you are talking about. A picture and the full laptop model number would help us give a definitive answer but don't hold you breath for this to be an easy or inexpensive repair.
03-10-2016 01:35 PM
Hi! Thank you for your response.
I could not upload the picture here because it says file size is too big. Is there some other way that I could send you the pictures?
Here are the details of my product
Product name: HP Envy 15 Notebook PC
Product number: G0T55AV
Is there any other information that you need?
03-10-2016 02:20 PM
Yes they are called "base enclosure caps" and they are shown on page 46 of the Manual here:
Base enclosure caps (Included in the plastics kit) For HP ENVY 15 Notebook PC computer models 763787-001
You can order from here:
http://partsurfer.hp.com/Search.aspx?searchText=F4J09LA
I could not find it on eBay or amazon or in any other parts houses but apparently HP has them in stock.
Good luck
If this is "the Answer" please click "Accept as Solution" to help others find it.