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- Correct part number for keyboard

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06-09-2023 08:31 AM
Hello,
I need to replace a keyboard on my HP ZBook 15u G5.
According to the Service manual and keyboards, I have found available on the internet, the keyboard part number should be L17971-xx1, where xx1 is the keyboard language code.
However, I have opened my laptop to verify the part number. I have found two part numbers on the sticker:
- L13000-BA1
- L14366-BA1
- Additional text was: Model V162826FK1 SV and IEC P/N 6037B014123
Is it possible to check if keyboard L17971-xx1 is compatible with the existing one?
Solved! Go to Solution.
Accepted Solutions
06-09-2023 10:45 AM - edited 06-09-2023 10:47 AM
Hi,
The simplest way to get specific hardware parts information would be to try the HP Partsurfer web document.
https://partsurfer.hp.com/partsurfer/?searchby=swp
Use the laptop's serial number as the search term.
Using the Maintenance & Service guide's Illustrated parts list with backlit keyboard, German language as options
L17971-xx1 replacing the xx1 with -041 should give you L17971-041.
That should be the same part number that the HP PartSurfer provided, unless the L17971-041 part number has been superseded.
The superseded part number is the current part number and is the preferred one to use.
Here is a verification of the part number from a US supplier. It is indeed a German language QWERTZ, backlit keyboard.
https://www.sparepartworld.com/laptop-spare-parts/keyboards/keyboard-l17971-041-45036994
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
06-09-2023 10:45 AM - edited 06-09-2023 10:47 AM
Hi,
The simplest way to get specific hardware parts information would be to try the HP Partsurfer web document.
https://partsurfer.hp.com/partsurfer/?searchby=swp
Use the laptop's serial number as the search term.
Using the Maintenance & Service guide's Illustrated parts list with backlit keyboard, German language as options
L17971-xx1 replacing the xx1 with -041 should give you L17971-041.
That should be the same part number that the HP PartSurfer provided, unless the L17971-041 part number has been superseded.
The superseded part number is the current part number and is the preferred one to use.
Here is a verification of the part number from a US supplier. It is indeed a German language QWERTZ, backlit keyboard.
https://www.sparepartworld.com/laptop-spare-parts/keyboards/keyboard-l17971-041-45036994
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
06-09-2023 11:26 AM
Thank you for such fast response.
The first link was not useful, I have only found the same part numbers as in the Service manual.
However, on the second link one can find V162826FK1 and L14366 under Sub-Partnumbers, which are also the numbers I have found on the underside of the keyboard.