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- Costco HP Envy Laptop 17-ce2055cl

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11-13-2020 08:31 AM - edited 11-19-2020 11:35 AM
I just received my new Costco HP computer. There is no manual nor can I find my specific model on the HP website. I'm trying to find out if the memory, HDD, and the PCIE NVME are upgradeable, their type, and what are the size limits.
Thank you.
My product number is: 208m9ua#aba.
Thanks again,
Dennis
11-19-2020 11:10 AM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need the product number of your computer.
Follow the steps in the below article to find the product details.
https://support.hp.com/us-en/document/c03754824
Look forward to hearing from you and have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee
11-25-2020 02:42 PM
Thank you for the information and unfortunately, I am unable to find any of the requested information for your computer.
I recommend you contact support and they will be able to assist you in this regard.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Cheers!
The_Fossette
I am an HP Employee
12-07-2020 11:35 AM
The easy way to switch disk 0 and 1 is to remove the data drive and boot your computer once. It should switch your disk 1 to disk 0 and once it is done you can connect your data drive and it should get detected as disk 1.
Cheers!
The_Fossette
I am an HP Employee