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‎06-24-2020 09:52 PM

HP Recommended
Product: HP OMEN 15-Ax200 CTO Laptop PC
Operating System: Microsoft Windows 10 (64-bit)

I'm having trouble with the whole process of installing a M.2 SSD and cloning my faulty hard drive over to the new SSD. I'm not sure if I should put in the SSD first then install a cloning program or download it first before installing the SSD into the laptop. Also I'm not sure if I HAVE to remove the battery while opening up my laptop to put in the SSD (I know that I have to disconnect it and power it off completely before doing anything), if not do I just wait 5 minutes before starting to pry open the laptop? Btw the SSD I got was the Crucial MX500 1TB 3D NAND SATA M.2 Type 2280SS Internal SSD - CT1000MX500SSD4. If anyone could give me a detailed step by step process to this it would be much appreciated.

1 REPLY 1

‎06-24-2020 10:59 PM

HP Recommended

Typically to clone the drive you will need to have both drives connected at the same time. This is most easily accomplished by having a usb to M.2 adapter cable. Is you current drive bootable or has it completely failed? Yes you should remove the battery to prevent unplanned powerup while working on the laptop.

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