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- Notebook Hardware and Upgrade Questions
- Cover around screen starting to peel off

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07-05-2019 06:35 PM - edited 07-05-2019 06:39 PM
Bought this laptop 5 months ago. Opened it up yesterday and heard a kind of loud creaking sound, didn't really pay any attention to it.
Today I noticed when I opened the laptop the left part connecting to the screen was peeling open with some white glue(?) Showing in between.
I fear that the opening is only going to get larger, anything I can do to close it up ?
07-06-2019 04:26 AM
Hi,
Most likely it is a problem with the hinge which is pushing against the bezel and making it come loose. Since the PC is still under warranty, you should contact HP support directly in your country to get fixed.
In the link below, you can identify the PC and get contact options in Canada.
https://support.hp.com/ca-en/contact/laptops
Hope it helps,
David