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HP Pavilion x360 Laptop - 14m-dw0013dx
Microsoft Windows 10 (64-bit)

Hello, I have an HP Pavilion x360 and I have a crack on the back of my laptop by the right hinge that needs to be fixed. I checked my warranty status and it expired a few months ago, but I wanted to see if it was possible to still get my crack fixed or what I could possibly do.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Nicolex228, Welcome to the HP Support Community! I’m here to help.

 

I understand the hinge is damaged. As this is a hardware issue,

  • I've sent you a private message with further instructions to resolve this issue.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Nicolex228, Welcome to the HP Support Community! I’m here to help.

 

I understand the hinge is damaged. As this is a hardware issue,

  • I've sent you a private message with further instructions to resolve this issue.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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