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‎08-10-2021 06:28 PM

HP Recommended
Product: HP Pavilion Notebook Model 15-au028ca
Operating System: Microsoft Windows 10 (64-bit)

Hello

There is a crack near the power button at the top right hand corner of my HP Pavilion Notebook Model 15-au028ca. Notebook works fine but the keyboard cover is lifted at that corner and hard to put USB cable or operate the power button. 

Can I replace the keyboard cover? How can I order and what is the price?CrackedKeyboardCover.jpg

Category:
1 REPLY 1

‎08-13-2021 09:05 AM - edited ‎08-13-2021 09:06 AM

HP Recommended

@JE449

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

It's a hardware related issue with the housing to fix this issue, your computer needs to be serviced. As we have limited support boundaries in the support community as of now.

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options. ​​​​​​HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
 

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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