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‎07-29-2024 08:17 PM

HP Recommended
Product: HP Pavilion x360 15 Convertible PC 15-er1000 (4R5X0AV)

My laptop fell and the screen is cracked.

 

HP Pavilion x360 Convertible 15-er1051cl (691L1UA) Product 691L1UA 
 
My H.P. warranty Active: Covered under Care Pack.
 
How much does "HP Care Pack warranty" cover and what is the process on this repair?
 
 Thanks.
 
 
 
 
Category:
1 REPLY 1

‎07-29-2024 08:49 PM

HP Recommended

@Kim0726 

 

Is it due to an accident or by something else ? I don't think Carepack covers for accident. Please contact HP directly to discuss

 

Regards

BH
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