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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Cracked screen

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10-08-2026 05:44 AM
Hi @Redheadangel40
Welcome to the HP Support Community!
Thanks for reaching out!
I’m sorry to hear that your laptop screen has been cracked. I understand how inconvenient this can be, and I’ll be glad to point you in the right direction.
If your laptop is still covered under warranty and you would like to explore a repair quote, kindly contact HP Phone Support. They can verify the details and discuss available service options, and provide pricing information if the damage is not covered under warranty.
You may also visit an authorized HP Service Center, where technicians can inspect the device and provide a repair estimate for the screen replacement.
1) Click on this link— https://support.hp.com/contact
2) Add or select the product, and change/select your region.
3) Enter the serial number of your device or select Let HP detect your product option.
4) Choose "other" option from the list
5) Select continue to contact option
You should see the HP phone support number or Chat option listed.
They will guide you further.
Or, You may also visit the nearest HP authorized service center, the service team will check and assist you.
Kindly follow this link to locate the nearest HP service center: https://support.hp.com/us-en/help/service-center
(Select the country from the dropdown menu and enter the city name or pincode)
Have a wonderful day!
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Regards,
Deep_World
I'm an HP Employee.
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