Crucial Nvme upgrade from Intel Optane

[jlangham9]

Hi there,

I have a HP Envy 17in laptop that has a failed SATA drive. The SATA drive itself is accelerated by Intel Optance 16GB.

I wanted to upgrade (from the SATA drive) ideally with a NVME SSD. I found a Crucial 1TB NVME M.2 SSD, this replaces the Intel Optane component, the port seems to be compatible.

Can you confirm what changes need be in place so that the Crucial device has recognised, and I can then go ahead and installa fresh copy of Windows 11?

[tk_srq]

@jlangham9,

Optane memory is an M.2 NVMe SSD so, a Crucial 1 TB NVMe SSD should work.

Is the Crucial SSD a gen3 or gen4? What is your model's processor?

If it is an Intel Core 8th gen processor, the M.2 slot is PCIe 3.0 (gen3). If a Crucial SSD is a gen4, it'll work but run at reduced gen3 speeds. If it is a gen3 SSD, it should run at or around designed read/write speeds.

[jlangham9]

@Tk-srq

Thanks for your response.

Models processor is an Intel Core i7 (8th Gen)

The crucial NVME is PCI(e) Gen 4 x4 M.2 2280

Just can't seem to get it recognised by BIOS, I managed to get the Windows 11 install going and got to the point of specifying the install location, but the NVME was never detected.

[tk_srq]

The Windows installation media contains Windows native storage controller drivers for M.2 NVMe SSDs, and your Windows installer should've loaded the storage drivers to detect the Crucial SSD.

Some folks reported that NVMe SSDs were not detected during a Windows installation on Intel Core 8th gen processors platform, and the issue wasn't resolved.

Here are some troubleshooting steps to try (easy one first):

Perform a hard reset, reconnect a W11 installation usb drive and try the installation again.

HP PCs - How to power reset your computer | HP® Support

Reset the BIOS to its default settings. Turn on the notebook, immediately tap the F10 key repeatedly to enter the BIOS setup -> move to Exit tab -> press the F9 key and hit the Enter key -> press F10 and hit Enter to restart. Try the installation again.

The last one requires a series of steps to take:

1. Remove an AC charger and all peripherals (usb drives, SD card. . .) from the notebook.

2. Remove the bottom cover and remove/disconnect the main battery. Look for a CMOS battery (coin battery) on the motherboard. If you find one, remove it (your mobo probably doesn't have one). Pull the Crucial SSD from the M.2 slot.

3. Press the power button for about 30 seconds to completely drain a residual charge from capacitors and other components.

4.Reinstall the SSD. Reinstall/reconnect the main battery. Put back in the CMOS battery if you pulled. Reconnect the AC charger and W11 installation usb drive.

5. Turn on the notebook to boot from the installation usb drive.

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