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‎02-07-2022 12:45 PM - edited ‎02-07-2022 03:54 PM

HP Recommended
Product: Hp Chromebook x360 14-da0000
Operating System: Chrome OS

Can someone please help. I have a  HP Chromebook x360 14-da and all of a sudden my cursor has disappeared and I'm unsure wether my track pad is even working. 

 

I've tried: hard resets, pressing esc several times, I've cleaned the trackpad and I've put it into table top mode and then back to normal. I've went through all the solutions with the virtual assistant and still nothing, hence why I'm here.

 

Anyone know of anyway to fix my problem?

Category:
1 REPLY 1

‎02-12-2022 08:14 PM

HP Recommended

@AJ-M-03

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 
I appreciate your efforts to try and resolve the issue, this requires remote assistance. As we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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