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HP Recommended
probook 6450b
Microsoft Windows 10 (64-bit)

ACPI\VEN_HPQ&DEV_0004
ACPI\HPQ0004
*HPQ0004

 

thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@ELIASNMN 

 

I saw your PM, sorry I normally only reply posts, not PM's. Please try

 

          ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@ELIASNMN 

 

I saw your PM, sorry I normally only reply posts, not PM's. Please try

 

          ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you very much, BH

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