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‎05-06-2021 06:45 AM

HP Recommended
Product: elitebook 8570p
Operating System: Microsoft Windows 10 (64-bit)

PCI serial port

PCI simple communications controller

Unknown device

 drives unavailable

3 REPLIES 3

‎05-06-2021 06:56 AM

HP Recommended

Hi:

 

For the first two, you need this driver...

 

This package provides the Intel Management Engine Components Driver for supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp65501-66000/sp65514.exe

 

For the unknown device, please post the hardware ID for it, so I can figure out what driver it needs.

 

Use this guide for how to find the hardware ID for a device...

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

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‎05-20-2021 07:06 PM

HP Recommended

i am using windows 10 but the drive you provided is windows 8, does this affect anything

 

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‎05-20-2021 07:46 PM

HP Recommended

There are no W10 drivers for those devices.

 

The W8/8.1 drivers will work just fine.

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