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Locked

‎01-16-2022 07:51 AM

HP Recommended
Product: OMEN Laptop - 15-en0006na
Operating System: Microsoft Windows 10 (64-bit)

There are three problems and I'm not sure if they are linked. The first is the most frustrating.

 

My laptop occasionally goes bluescreen showing DRIVER_POWER_STATE_FAILURE. Mostly this happens when I'm using Google Chrome (haven't tested other browsers). Minutes before the bluescreen, the system can become laggy or even freeze for a few seconds, then return normal before the bluescreen shows. I can't reproduce the problem.

 

The battery icon in the bottom right corner of my taskbar occasionally behaves unexpectedly. Typical cases: showing 9% battery; showing 255% battery; showing no battery. This can be fixed by unplugging and replugging power. I can't find any pattern of this problem.

 

Rarely, the CPU is suddenly locked to 400MHz. This can be fixed also by unplugging and replugging power.

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