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DST, Run-In, System Tune Up, and Hard Disk tests failed- What does failure ID mean?

Pavilion dv6t-6100
Microsoft Windows 7 (64-bit)

The above tests failed, and the SMART, Memory, and Battery tests passed.  I was having trouble with one program so I rean these diagnostics.  The failure ID is 9LGDWX-5M984B-MFH15G-60SN03.  What does the failure code mean?  If I need a new hard drive, how do I know what one to get?

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DST, Run-In, System Tune Up, and Hard Disk tests failed- What does failure ID mean?

Dear Customer ,

 

Greetings for the day!!!

 

 

HDD IS FAULTY !!!

 

 

Hard Disk 1 Quick Test Failure - 9LGDWX-5M984B-MFH15G-60SN03

 

as per the description is hard drive is faulty depending on the noteook details please contact the HP REP from the country of purchase i am sure you will be provided the best solutions from us.

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Vijay
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DST, Run-In, System Tune Up, and Hard Disk tests failed- What does failure ID mean?

Hi,

 

The 24 character error code is a failure of the short Disk Self Test and would indicate that the Hard Drive is failing and needs to be replaced.

 

The drive on the link below is an example of one that would be fine for your notebook.

 

750Gb Notebook Hard Drive.

 

The procedure to replace the Hard Drive starts on Page 70 of your Maintenance & Service Guide.

 

Once done, simply use your Recovery Media to reinstall the Operating System on the new drive - this procedure is described in the HP document Here.

 

Regards,

 

DP-K

 

 

 

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