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‎01-17-2019 11:10 AM

HP Recommended
Product: HP 650
Operating System: Microsoft Windows 7 (64-bit)

SELAMLAR ARKADAŞLAR BEN WİNDOWS 10 KURULUM DVD Sİ OLUŞTURMAK İSTİYORUM AMA HATA VERİYOR. CDburnerXP diye bir program kullanıyorum İSO dosyası yazma sırasında hata veriyor.Ne yapacağımı bilmiyorum lütfen yardımcı olun.dvd yazma hatası.PNG Bu hatayı veriyor ve diski yazmıyor lütfen yardımcı olun.

4 REPLIES 4

‎01-17-2019 11:15 AM

HP Recommended

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Gemeinschaft
Spanish: HP Comunidad
French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티


Thank you for your understanding

I work on behalf of HP
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‎01-17-2019 11:55 AM - edited ‎01-18-2019 04:22 AM

HP Recommended

Arkadaşım, 

Soruyu İngilizce sorman gerekiyor.Türkçe yanıt vermiyorlar.Ayrıca Sorduğun soru HP ile ilgili değil, işletim sistemin windows 10 hangi versiyonsa microsoft’un sayfasından bi tool var onu indirip kuruyorsun. O tool otomatik olarak windows 10’u indirip cd ye kaydediyor

 

English Translation.

 

Dear my Friends,

You need to ask the question in english.Our community standart language is english.Your problem is not related HP.If your OS version is Windows 10 , you need to download tool from microsoft webpage then you must use this tool for downloading.The tool will help to download and burn your necessary OS. 

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‎01-17-2019 12:18 PM

HP Recommended

işte sorun o, cd ye yazmaması yani işletim sistemi değil hp bilgisayarın dvd driverinde sorun.driver dvd üstüne yazılmasını engelliyor

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‎01-18-2019 04:13 AM - edited ‎01-18-2019 04:37 AM

HP Recommended

Selam,

Bilgisayar yeniyse servise götürmeni tavsiye ederim.Eğer yeni değilse, DVD okuyucuyu aç orda küçük bir optik göz var.Nazik bir şekilde kulak temizleme çubuğuna kolonya döküp.sil.Düzelecektir.Muhtemelen tozlanmıştır.Bu işlemi yaparken çok nazik ol.Eğer garanti yoksa ve dvd kesin arızalıysa 16 gb ysb memory al.(hızlı veri yazılabilenlerden) O da işini görecektir.

 

Selamlar

 

English Translation :

 

Hello,

you said that My dvd is not working.If your computer is a new , you need to take off your local HP service.If it is not,  you can open the DVD writer then clean the laser lens with cotton bud.If you haven't got a warranty.You can buy a 16 gb memory stick readyboost compatible then you can use this tool with this usb stick.

 

Regards

 

 

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