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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
HP Recommended
You will need to replace it with a new one.
Your options are below. All of them are compatible with your laptop.
Replacing it is simple as there is only one screw holding it in. All you need is a screwdriver
The Maintenance & Service Guide for your laptop
Ch 3, Pg 21, Item 18
Optical drive (includes bracket, bezel, and screws) HP part numbers are highlighted
Blu-ray ROM DVD±RW SuperMulti DL Drive 683499-001
DVD-ROM ±RW Double Layer 683500-001
DVD-ROM 700845-001
Here is the second in the list at Amazon.com
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