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6 REPLIES 6
04-02-2019 04:56 AM - edited 04-02-2019 04:57 AM
There is no DVD firmware posted on the driver page which is where HP would put it if they were aware your DVD burner needs a firmware update. HP might have used one of several models of DVD burner. You need to go into the Device Manager and see how the DVD burner is listed it will generally give the manufacturer and model of the device and then we can search the manufacturer website for firmware updates.
And can we perhaps see the message you are getting that is telling you to update firmware?
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