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‎01-19-2018 03:09 AM

HP Recommended
Product: HP Pavillion T1E34EA
Operating System: Microsoft Windows 10 (64-bit)

One of the USB-ports on my laptop was physically damaged and can't be used.  I had left a USB-plug in it and bumped that into another object.  Before I open the computer or  leave it at a repair shop I would like to know if there is any possibility to replace the port either alone or as a part of a bigger componnent, which can be replaced?  Are such part available as spare parts?

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-19-2018 05:31 AM

HP Recommended
Hi,


Page 51: http://h10032.www1.hp.com/ctg/Manual/c04775872

If it is one of the ports (one USB 2.0 & one USB 3.0) on the left, you just have to replace USB board sub component. But if it is the sole USB port on the right of notebook then you need to replace whole motherboard, which is not worth the cost you're to spend

See the HP part number of USB board and search it through online sellers


Regards

Visruth

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3 REPLIES 3

‎01-19-2018 05:31 AM

HP Recommended
Hi,


Page 51: http://h10032.www1.hp.com/ctg/Manual/c04775872

If it is one of the ports (one USB 2.0 & one USB 3.0) on the left, you just have to replace USB board sub component. But if it is the sole USB port on the right of notebook then you need to replace whole motherboard, which is not worth the cost you're to spend

See the HP part number of USB board and search it through online sellers


Regards

Visruth
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‎01-19-2018 07:41 AM

HP Recommended

Thanks for your quick and helpful answer.  Unfortunately my problem is on the wrong side of the computer, so it seems that I have to live with it. Thanks anyway.

Per

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‎01-19-2018 07:48 AM

HP Recommended


You're very welcome Per!

Sorry to be the bearer of the news.

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