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‎04-06-2021 06:59 AM

HP Recommended
Product: OMEN by HP – 15-ce008nw
Operating System: Microsoft Windows 10 (64-bit)

Few days ago ma charger decided to stop working. I heard load bang from it and it stopped charging the battery, Right now I am looking for the replacement. I tried one with the same parameters as original but after pluging it in, it was charging for about a second (in that second i could start laptop, battery is empty, so i cannot work with software) and then stoped charging, so i returned it. Should I be looking for used one  or there is replacement  that is known to be working with the laptop? I do not have warranty anymore.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-09-2021 07:53 AM

HP Recommended

@Szeszkin

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

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1 REPLY 1

‎04-09-2021 07:53 AM

HP Recommended

@Szeszkin

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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