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‎01-29-2023 06:27 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

The power port connector has broken so I cannot insert the power supply cable. I have tried multiple times and it doesn't work. Can a technician repair it?what is the cost?

IMG_20230129_161127.jpg

IMG_20230129_161028.jpg

IMG_20230129_161123.jpg

  

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1 person had the same question
1 REPLY 1

‎01-29-2023 07:08 AM

HP Recommended

Hi,

It looks like the actual port on the notebook is actually damaged (kind of melted)

The pictures are not clear if the tip of the power adapter is damaged or not. Is the pin straight in the adapter and the connector OK?

Most likely the port on the machine can be replaced even by a trusted local technician. For further details about the steps necessary to replace the port, you would need to provide the exact product or model number of the machine.

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

 

Hope it helps,

David

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