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‎04-11-2023 10:59 AM - edited ‎04-14-2023 05:53 AM

HP Recommended
Product: HP ENVY x360 Laptop - 15-ee0003nl
Operating System: Microsoft Windows 11

Hi. 

 

I've bought the hp envy 15-ee0003nl nearly 2.5 years ago. 

Today my SSD showed an error "ssd state crytical" while having 95% life remaining.

 

I've tried restarting the system or doing a SMART check inside the Western digital utility (windows and crystal diskmark show the same bad SSD state) and it still shows up SSD risk state.

 

What should i do?

 

ps. I've installed some days ago the last BIOS update, but i don't know if this error can be related to that...

 

Update: I've tried doing chksdk and DISM and there are no errors.

All sectors are okay and the speed is still 1500mb/s in write and read.  

 

Can someone help me? The drive is failing or there is a firmware issue? 

Category:
1 REPLY 1

‎04-14-2023 05:52 AM

HP Recommended

Update: I've tried doing chksdk and DISM and there are no errors.

All sectors are okay and the speed is still 1500mb/s in write and read.  

 

Can someone help me? The drive is failing or there is a firmware issue? 

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