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‎09-06-2019 07:04 AM

HP Recommended
Product: Hp Omen15-dc0020nr
Operating System: Microsoft Windows 10 (64-bit)

I have a Hp omen 15-dc0020nr laptop. I am not sure whether my dedicated nvidia 1050Ti graphics card is working or not, every time the stats in hp command center shows 0% utilization and 0 degree C, checking with benchmark software even that shows that the dedicated graphics is not working. So do we need to activate it, the dedicated graphics card? and how to check whether it's working or not? ProductID - 3WL02UA#ABA , serial no - 5CD9170DB7

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-10-2019 05:44 PM

HP Recommended

@jeet25

 

Integrated graphics cards are system managed and it can not be changed or modified.

 

Refer to this document: https://support.hp.com/in-en/document/c03048374 for your reference.

 

Keep me posted, hope this helps you!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community.

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

View solution in original post

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1 REPLY 1

‎09-10-2019 05:44 PM

HP Recommended

@jeet25

 

Integrated graphics cards are system managed and it can not be changed or modified.

 

Refer to this document: https://support.hp.com/in-en/document/c03048374 for your reference.

 

Keep me posted, hope this helps you!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community.

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

Was this reply helpful? Yes No
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