Defect battery replacement

[vulnerare]

As of today my Zbook 15 G2 battery does not charge anymore. I have performed all the recommended checks and tests, but these did not solve the problem. Running the battery tester of the HP Support Assistant yields the following error code: 0LML0X-7H293R-XD7WMF-C0BJ03 and product name: M4R29ES#ABH. According to your site, the warranty of this laptop is still valid, therefore, I would like to hear from you how to proceed and have the defect battery replaced.

[Huffer]

Where are you located (country)? Procedure varies a bit country to country but I do know you can't make a warranty claim through the Forum. We do not work for HP, let alone have access to the warranty support backend. 

[vulnerare]

Thank you for your reply. I am located in the Netherlands.

[Huffer · Accepted solution]

Start here by putting in your serial number:

https://support.hp.com/nl-nl/contact-hp

[vulnerare]

Thank you for your answer. I did indeed do that and it links to this forum and a currently unavailable phone number. I'll be sure to give them a call tomorrow then.