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‎06-23-2025 02:03 PM

HP Recommended

I have an HP 14a-NA0131WM  whose hinge has broken free from the housing, causing the bezel to separate from the screen and making the Chromebook unusable after only two years.  Is there any solution that HP offers?

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1 REPLY 1

‎06-25-2025 08:40 AM

HP Recommended

@AKPadre, Welcome to the HP Support Community! 

 

We're here to help you tackle that defective hinge case! Don't worry, we've got your back! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Regards, 

ZOEY7886
I am an HP Employee

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