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‎09-01-2023 05:37 AM

HP Recommended
Product: HP Chromebook 14 inch 14a-na1000 CTO
Operating System: Chrome OS

The hinge on my HP Chromebook 14a has separated to the point of not functioning properly. The adhesive holding the plastic bezel to the screen is pulling apart after only 8 months of light and gentle use. This is definitely a defect and should not be  referred to as damage by anyone. 

Category:
5 people had the same question
1 REPLY 1

‎09-02-2023 02:39 PM

HP Recommended

Hi @Coffeeguy23,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with the Defective hinge on HP Chromebook 14a. Not to worry I will help you to get a resolution to resolve the issue.

 I'm sending a private message to assist you with the next action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 


A_Gayathri
HP Support Community Administrator.
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