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HP Recommended
HP Pavilion Gaming Desktop PC
Microsoft Windows 11

Good Day 

 

I ordered and gaming laptop on 11/26, Hp now uses the holidays as excuse to delay the product it has been over 30 days and i have no infromation when it is going to be shipped ai went online and the status is still putting order. is anyone having the same problem? at this point i felt like it was a mistake to get the equipment on [personal information removed]

1 REPLY 1
HP Recommended

@awisortega 

 

Welcome to the HP Community.

 

I am sorry you are having to wait.

True - Product / Purchase shipping delays have been reported in the Community.

 

FYI only...

That said, we are not a department in HP; we do not have any way to influence the process on your behalf.

 

For those reading...

For any Customer Service request for purchases made through the HP Store,

Please contact the HP Store Customer Service in your region.

 

================================================================================

Details / How-to

 

HP Store – USA

 

 Store/HP.com USA Sales

 Not your HP store?  Scroll to the bottom of the store website and click the Flag to change regions.

 

Customer Service - Examples

 

 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

OR

 

Under “I’m looking to buy…” > Select Home Products

Under  “I would like to…” > Select Contact a product specialist before I buy

 

OR

Select a subject type

 

==================================================================

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.