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- Design Capacity & Full Charge Capacity are the Same

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10-18-2020 08:26 AM - edited 10-18-2020 08:29 AM
Hi. I've had this laptop since 9/3/2017 and was looking to replace the battery for the first time since I've noticed that the drain has increased drastically. I purchased the battery prior to running the Battery Report & now I'm questioning if I truly need to replace the battery or if the report is at all accurate.
The Design Capacity & Full Charge Capacity are the same:
BATTERY 1 NAME LK03055XL
MANUFACTURER 333-42-2C
SERIAL NUMBER 5217
CHEMISTRY LION
DESIGN CAPACITY 38,924 mWh
FULL CHARGE CAPACITY 38,924 mWh
I also noted that the battery life estimates have decreased, starting out the box day 1 at 5:17:48 to two days ago with an estimate of 2:26:35. However the battery life estimate yesterday was 7:47:07 which I know is inaccurate.
With all this in mind, should I still go ahead & change the battery? Has anyone had an accurate Battery Report?
10-20-2020 05:55 PM
@ashenvy7 I have a few steps listed below that should help you resolve this concern:
Unplug the charge, Turn off the laptop and turn it back on after 30mins.
Reinstall Microsoft ACPI-Compliant Control Method Battery under device manager:
1) In the search box, type and open “Device Manager”.
2) Expand “Batteries”.
3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.
4) Click on “Uninstall”.
5) At the prompt put a check in the box to remove the current driver
6) Shutdown the computer.
7) Remove the battery for a minute and then put it back in. (Skip this step if you have a non removable battery)
8 - When the computer comes back up it should automatically find the driver.
9) Go to Device Manager.
10) Expand Batteries.
11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.
12) Click "Search automatically for updated driver software"
Do the same thing with Microsoft ACPI-Compliant Embedded Controller.
If the issue persists, run a battery and adapter test using the steps mentioned in this link: Click here
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