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Hi. I've had this laptop since 9/3/2017 and was looking to replace the battery for the first time since I've noticed that the drain has increased drastically. I purchased the battery prior to running the Battery Report & now I'm questioning if I truly need to replace the battery or if the report is at all accurate. 

 

The Design Capacity & Full Charge Capacity are the same: 

 BATTERY 1 NAME LK03055XL

MANUFACTURER 333-42-2C

SERIAL NUMBER 5217

CHEMISTRY LION

DESIGN CAPACITY 38,924 mWh

FULL CHARGE CAPACITY 38,924 mWh

 

I also noted that the battery life estimates have decreased, starting out the box day 1 at 5:17:48 to two days ago with an estimate of 2:26:35. However the battery life estimate yesterday was 7:47:07 which I know is inaccurate.

 

With all this in mind, should I still go ahead & change the battery? Has anyone had an accurate Battery Report?

1 REPLY 1
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@ashenvy7  I have a few steps listed below that should help you resolve this concern:

Unplug the charge, Turn off the laptop and turn it back on after 30mins.

Reinstall Microsoft ACPI-Compliant Control Method Battery under device manager:

1) In the search box, type and open “Device Manager”.

2) Expand “Batteries”.

3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.

4) Click on “Uninstall”.

5) At the prompt put a check in the box to remove the current driver

6) Shutdown the computer.

7) Remove the battery for a minute and then put it back in. (Skip this step if you have a non removable battery)

8 - When the computer comes back up it should automatically find the driver.

9) Go to Device Manager.

10) Expand Batteries.

11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.

12) Click "Search automatically for updated driver software"

Do the same thing with Microsoft ACPI-Compliant Embedded Controller.

 

If the issue persists, run a battery and adapter test using the steps mentioned in this link: Click here

 

P.S: Welcome to HP Community 😉

 

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Riddle_Decipher
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