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Desperately need replacement keyboard for HP Pavilion

HP Recommended
HP Pavilion x360 - 14-cd0522sa
Microsoft Windows 10 (64-bit)

The keyboard of my HP Pavilion x360 - 14-cd0522sa laptop has a critical failure in that a strip of keys down the middle (and the control key) don't work about 80% of the time. This happened completely randomly and I haven't damaged it in any way, I don't even eat near it in case I get crumbs in the keys. HP Hardware diagnostics says the whole keyboard needs replacing. I am out of warranty and the only way I can afford to fix it (and I desperately need to fix it to do online university) is to buy the part online and replace the keyboard myself, but I'm having real trouble finding a replacement keyboard that I'm sure is the right make, is a genuine part, and isn't really expensive. I also need a UK layout if possible, but honestly I'm happy with US or whatever because I really just need to replace it ASAP.


Do HP sell replacement laptop keyboards? If not, can anybody recommend somewhere reliable where I can buy one? Thanks very much. 

HP Support Agent
HP Support Agent
20,111 20,070 879 938
Message 2 of 2
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HP Recommended

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

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