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HP Recommended
ElitBook 8740w
Microsoft Windows 10 (64-bit)

justinthefirst_0-1580756615167.png

I've searched and tried all the drivers i found.  There were six missing this morning ... this is the last one... any ideas? 

Device PCI\VEN_8086&DEV_3B67&SUBSYS_1520103C&REV_06\3&b1bfb68&0&B3 requires further installation.

Hardware Ids

PCI\VEN_8086&DEV_3B67&SUBSYS_1520103C&REV_06
PCI\VEN_8086&DEV_3B67&SUBSYS_1520103C
PCI\VEN_8086&DEV_3B67&CC_070002
PCI\VEN_8086&DEV_3B67&CC_0700

Compatible Ids

PCI\VEN_8086&DEV_3B67&REV_06
PCI\VEN_8086&DEV_3B67
PCI\VEN_8086&CC_070002
PCI\VEN_8086&CC_0700
PCI\VEN_8086
PCI\CC_070002
PCI\CC_0700

 

1 REPLY 1
HP Recommended

Hi:

 

I have zipped up and attached the driver you need for that device, below.

 

Unzip the file to its folder.   Do not do anything with the files in the folder.

 

Go to the device manager, click on the PCI Serial Port needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.

 

Make sure the Include Subfolders box is checked, and the driver should install.

 

Then restart the PC.

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