Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 bi

[martan26m]

Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable it shows my tpm device under hidden device and not information under the properties

[Echo_Lake]

@martan26m

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

This means your hard disk drive is corrupted. HP provides diagnostic software for testing hardware components on your computer and confirming hardware failures.

• In Windows, search for and open the HP PC Hardware Diagnostics for Windows app.
• If this app is not on your computer, download the latest version from the HP Hardware Diagnostics website.
• On the main menu, click System Tests.
• Click the System Extensive Test tab.
• Click Run once.
• While the test is running, the time remaining and test results for each component is displayed on the screen. The test can take 2 or more hours to complete.
• If a component fails a test, click Troubleshoot.
• Follow the on-screen instructions to attempt to resolve the problem, and then click Yes.
• If the problem is not resolved, click Yes to contact HP Customer Support.
• Write down or copy the failure ID (24-digit code) and product ID for when you contact HP Customer Support. The information is also available in Test Logs on the main menu.

Note: You cannot use your computer during the test. The Extensive Test takes 2 or more hours to complete, depending on the system configuration. You can cancel at any time by pressing the Esc key (Escape).

Hope this helps! Keep me posted for further assistance.
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