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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
15" HP Laptop

Get the following error when attempting to update System Firmware

 

Garbage_Device_0-1684949108528.png

 

Have removed the device from Device Manager and rebooted but get the same error showing in Device Manager

 

HP Support Assistant says it needs to update itself but fails saying the update is not compatible with the device... don't know if these problems are related.

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