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‎02-22-2020 08:24 AM

HP Recommended
Product: hp 15ay019tu

i am using hp support assistant and trying to add a device but it says this device been already added. which dos not shown in list what should i do

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1 REPLY 1

‎02-25-2020 08:45 AM

HP Recommended

@samratsukhi Welcome to HP Community!

 

I understand that you are unable to add the device to HP support assistance.

 

Do not worry.   Let's work together and get this issue addressed.

 

I suggest that you completely uninstall HPSA and install the latest version found here

 

Click here to troubleshoot HP Support Assistant (Windows 10, 8, 7)

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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