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Steps I followed to disable optane memory - 1 . Using Intel rapid storage technology I disabled - optane Memory successfully, then  I restart the laptop, checked again it's not disabled - this time when I tried to disable it's was not successful.

 

 

 

Then I disable from BIOS-  it took more than an Hour ( I am not sure with timing)

 

 

 

 The next day when I open my laptop, it was in HP automatic repair Prompt.

 

 

 

After that, I tried so many times shut down and turn on 

 

PC always going to "preparing automatic repair" - after loading showing ( your PC didn't start correctly)

 

 

 

Notes - PC not booting up 

 

 

 

Kindly help me with this please!

 

 

 

 

1 REPLY 1
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@tera24

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue, to provide an accurate resolution, I need a few more details:

Automatic Repair is a Windows built-in feature designed to fix bugs, unexpected attacks or OS corruption state. 

The last thing I can suggest try and restore the OS back to the factory default, which will isolate whether it’s a software or hardware issue.  The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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