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‎09-01-2022 12:48 PM - last edited on ‎09-01-2022 01:05 PM by Retired

HP Recommended
Product: HP Chromebook - 14-db0050nr

My Model 14 HP Chromebook, which worked last week, will not turn on. I left it on the charger overnight even though none of the power indicating lights turned on, and it is still showing no signs of power. A few drops of water spilled on the top of it the other day, but I can’t imagine that has stopped the entire machine from working. I checked for visual problems and found none, along with the outlet and charger. What could be wrong? Should I just get a new computer?

Category:
1 REPLY 1

‎09-04-2022 10:47 AM

HP Recommended

Hi @gmgilcrist

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing power-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

Do you see any signs of power to your system?

 

I would suggest you please use the link below and follow the steps. Once done, let me know the outcome of it: https://support.hp.com/gb-en/document/c04244478 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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