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I have the same question. In my case it isn't broken i just can't find the dim function. I allready tried everything out off this conversation: https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/Envy-6-How-to-dim-keyboard-backlight/m-p/1...

1 ACCEPTED SOLUTION

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@zera13

 

Thanks for replying. I have sent you a Private Message with the details about the next course of action.

 

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

 

Have a great day!

Asmita
I am an HP Employee

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@zera13

 
Greetings!

 
Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are trying to adjust the brightness of the backlit keyboard.

 

Don't worry, I'm here to help! To better assist you - 

 

1) May I have the exact model name of the computer? Refer to this link for steps to find the product details.
(Ensure not to share the serial number, email, phone number, etc.)

 

2) Can you also send us a picture of the keyboard layout?

 

While you respond to that, let's try these steps -

 

If your notebook computer has a backlit keyboard, press the F5 key on the keyboard to turn the light on or off. It might be necessary to press the Fn (function) key at the same time.


If the backlight icon is not on the F5 key, look for the backlit keyboard key on the row of function keys.

 

To adjust the brightness of the backlight, press the key with the backlight icon two or three times in a row. The keyboard backlight dims and brightens. It might be necessary to press the Fn (function) key at the same time to activate the backlight key.

 

Let me know how that goes.

 

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the purple "Thumbs up". 

 

Have a great day!

Asmita
I am an HP Employee

HP Recommended

Hello, 

It is a HP ENVY x360 Convertible Model 15-cn0088nb.  You can see the lay-out of the keyboard in the foto.IMG_20181128_162608360.jpg

 

The F5 button indeed makes it possible to put the backlight on or off. 

 

I am however looking for the function to dim the backlight, as it is quite bright and takes a lot of battery. Your advice to push the F5 button a couple of times doens't seem to help. It just makes the backlight flash on and off. 

 

HP Recommended

@zera13

 

Thanks for replying. Please try re-installing the printer drivers -

 

1) In Windows, search for and open Device Manager.

2) Double-click Keyboards.

3) Right click on the keyboard drivers and click on uninstall.

4) Restart the computer.

 

Let me know.

Asmita
I am an HP Employee

HP Recommended

Tank you for the reply.

 

i tryed it but no luck. The problem remains.

HP Recommended

@zera13

 

Thanks for replying. I have sent you a Private Message with the details about the next course of action.

 

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

 

Have a great day!

Asmita
I am an HP Employee

HP Recommended

Hi,

Did it work?

Where you able to dim the keyboard backlight (not turn it off, but make the light dimmer) on your HP laptop?

 

Please, how can I dim the keyboard backlight on my HP ENVY x360 Convertible 15m-bq0xx?

Thanks

HP Recommended

Anyone had luck with dimming backlight using F5????? I’m on second computer as Costco Concierge service says I should be able to dim! I tried one in a store and there was on—dim on—and off. Second computer arrived today as replacement. Does exact same thing! New Envy x360 15.6. So frustrating ! Same response everyone else has received. Not helpful! Just need a yes or no response. Is the backlight dimmable or not? If not, then I need to return two and buy something else. 

HP Recommended

NO, the F5 key for dimming the keyboard backlight never worked for me. 

HP Recommended

Thank you for responding. I’m pretty sure there is no dimmable feature but I hope to hear from a few more people.

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